FAQs
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We dispatch your items in 2-3 business days, and post your packages with 2nd class Royal Mail which also takes around 2-3 business days when delivering to the uk, and approximately 7-14 days for international orders
Please note that commissions and made to order pieces may take longer be dispatched, up to 14 working days.
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We do not accept returns as many of our pieces are made to order and personalised there for are not resalable, However if you have any problems please feel free to contact us at honukaijewellery@gmail.com.
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Yes! If you can’t find the perfect piece on our site you can absolutely contact us via email or instagram and design your own jewellery.
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Although the metals we use are waterproof, we are big believers in taking extra care with jewellery so that it can las, and be passed down, to friends and family. Wearing jewellery while swimming or in the shower, can be risky as they may come into contact with chemicals or sharp rocks that can cause damage.
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If you are unsure on what ring size you are, your best option is to go to a local jewellers, so that you can ensure you are getting an accurate measurement. However if you are a little busy or don't have a local jewellers we offer lots of rings that are adjustable meaning it is much easier to find a ring that will fit you. This is also a great option when buying a gift.
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Customers ordering from outside the uk may be asked to pay customs charges. This is the customers responsibility and by purchasing you are agreeing to pay these additional charges.